Sales Floor Dept Supervisor - Building Materials

Sales Floor Dept Supervisor - Building Materials

1 day ago Be among the first 25 applicants

• Providing resources and tools to support those directly helping customers provide the best service.
• Assisting with down stocking and area recovery, and providing input into merchandising decisions.
• Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.
• Coaching and training associates, delegating, following up on daily tasks, managing performance, and ensuring adequate department coverage.
• Leading customer‑facing activities such as greeting customers, clarifying needs and identifying solutions, closing sales.
• Managing non‑customer‑facing activities such as down stocking, inventory management, and area recovery.
• Ensuring store safety through safety walks, reporting hazards, understanding safety and lifting directions.
• Communicating with leaders to identify approaches that best meet sales and service objectives.
• Supervising associates in other departments, as needed, and maintaining broad product knowledge.
• Occasionally opening or closing the store or serving as manager‑on‑duty.

• Hourly Full Time:
  Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store.
• Requires morning, afternoon, and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
• High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
• 1 year of experience in customer service.
• 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).
• Experience providing direction or supervision to teams (with or without direct report responsibility).
• Experience supporting or participating in training, mentoring, and developing associates.
• Experience working cross‑functionally.
• Experience using Microsoft Office Suite.
• Ability to obtain sales related licensure or registration as may be required by law.

• 3 years of retail customer service experience.
• 3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor).
• Experience in a leadership role with direct report responsibility.
• Experience working in the home improvement retail sector.
• Experience working in a fast‑paced, dynamic retail environment.
• Experience in a key carrying role with manager‑on‑duty responsibilities.
• Experience using store computer systems (including but not limited to Project Tool, Genesis, Sterling, M2O, Thin Client).

This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores/outlets.

Pay Range: $24.00 - $25.00 per hour

• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.