Development Officer Membership

Major Duties and Responsibilities (Essential Functions)

Donor Engagement and Relationship Management

• Serve as the primary point of contact for Clark Society members and high-level general members.
• Conduct regular one-on-one meetings with current and prospective donors to understand interests, deepen engagement, and encourage increased giving.
• Develop individualized stewardship plans for Clark Society members and other key prospects.
• Collaborate with Advancement colleagues to identify and cultivate upgrade opportunities through personal outreach.
• Provide strategic oversight of general membership engagement, ensuring consistent communication, benefit fulfillment, and programmatic opportunities that support retention and growth across all membership levels.

Strategic Event Planning and Member Programming

• Contribute to the strategic development of Clark Society and member events, shaping program themes, messaging, and formats that reflect donor interests and institutional goals.
• Provide input on event content, speakers, and program structure to maximize donor impact and connection.
• Partner with the Senior Development Officer for Special Events, Senior Manager for Advancement Operations and Membership Assistant to ensure events support stewardship and engagement strategies.

Membership Growth and Campaign Support

• Lead the planning and execution of membership campaigns focused on acquisition, renewal, and upgrades.
• Collaborate with the Advancement Data Systems Manager and Prospect Researcher to identify new membership prospects and track membership campaign performance.
• Maintain and grow a base of approximately 5,000 active members, generating nearly $2 million in annual revenue.

Stewardship and Communications

• Draft and tailor donor communications—including thank-you letters, impact updates, renewal solicitations, and promotional content—for both print and digital channels. Write compelling, donor-centered materials for member outreach, including event descriptions and seasonal mailings, while demonstrating creativity, precision, and a thoughtful approach that reflects individual donor interests.
• Exhibit exceptional attention to detail and editorial accuracy across all written materials and member-facing content.
• Coordinate with Communications to ensure member messaging reflects donor interests and institutional priorities.
• Represent Advancement at events and in the community, serving as an ambassador for the Clark’s membership program.

$69,400 -$76,700/year

This exempt position offers acomprehensive benefits package, including:

• Medical insurance
• Vision insurance
• Life insurance
• Long-term disability insurance
• Flexible Spending Account (FSA)
• Dependent Care Account (DCA)
• Employer-funded Health Reimbursement Arrangement (HRA) for deductible expenses
• Paid Time Off (PTO), including sick, vacation, and personal time
• Paid Family and Medical Leave (as set by the Massachusetts PFML Statue of Regulations)
• Retirement planning and support
• Professional development opportunities and tuition assistance
• Reciprocal Organization of Associated Museums (ROAM)
• Employee Assistance Program (EAP)
• Discounts at Gift Shop and Café 7

• Bachelor’s degree or equivalent experience required.
• Minimum of three years of experience in fundraising, donor relations, or membership-based development.

• Exceptional interpersonal and communication skills.
• Outstanding writing ability, with demonstrated experience crafting donor communications, promotional materials, and personalized outreach that reflect creativity, strategic thinking, and emotional intelligence.
• Meticulous attention to detail and a commitment to accuracy in written and verbal communications.
• Proven ability to build and maintain relationships with donors and stakeholders.
• Strategic thinker with a donor-centered approach to programming and engagement.
• Familiarity with CRM systems (Tessitura preferred) and donor data analysis.
• Proven ability to manage multiple priorities and work independently in a fast-paced, high-volume environment. Excels at multitasking and meeting tight deadlines while consistently delivering high-quality,…