Mid Power Lasers Technician, Service - Oxford, MA

Job Description

IPG Photonics is the world leader in high-power fiber lasers for industrial welding, cutting, and marking applications. We are seeking a dependable and detail-oriented Technician - Service to join our service depot team. In this role, you will perform repairs, testing, and maintenance on laser systems and components under the guidance of senior staff. This is an excellent opportunity for a technician to grow their hands‑on skills and contribute to high‑impact laser applications.

Duties/Responsibilities:

• Perform repairs, testing, and maintenance of laser systems and subsystems in the service depot.
• Follow detailed work instructions and repair documentation to complete service tasks accurately.
• Assist in troubleshooting of mechanical, electronic, and optical components under supervision.
• Prepare systems and components for shipment, including inspection and proper packaging.
• Enter service data into ERP and CRM systems to document completed repairs.
• Collaborate with senior technicians on complex repairs and escalations.
• Participate in ongoing training to build skill sets across mechanical, electrical, and optical systems.
• Maintain a clean, organized, and safe work area in alignment with 5S principles.
• Support continuous improvement efforts by identifying minor process improvements.

Additional Responsibilities:

• Ability to interpret electrical drawings.
• Experience with industrial lasers, accessories, and related diagnostic equipment.
• Excellent electrical/electronic troubleshooting skills with high and low-voltage equipment.
• Maintain a safe, clean, and organized work environment.

Education:

• Associate or Technical degree preferred, but extensive experience in a similar hands‑on role will be considered.

Experience:

• 2-4 years of experience in industrial laser systems, cutting, welding, or marking applications.
• Experience working with laser, electrical, or electro‑mechanical systems is a plus.
• Experience with 5S, Lean, and continuous improvement methodologies is a strong plus.

Required Abilities:

• Proficient mechanical aptitude and basic troubleshooting ability.
• Strong attention to detail and accuracy in documentation.
• Eagerness to learn from senior technicians and grow within the team.
• Basic familiarity with CRM or ERP systems is a plus.
• Ability to follow technical instructions and safety procedures consistently.

Physical Requirements:

• Prolonged periods of standing and working in a repair environment.
• Extended periods of sitting at a desk using a computer and test equipment.
• Ability to lift 15 pounds regularly and up to 50 pounds occasionally.
• Ability to navigate the organization's facilities and travel as needed.
• Occasional travel (up to 10-15%) for field repairs or support projects.

50 Old Webster Road, Oxford, Massachusetts 01540, United States

Non-Exempt

MA: $22.54 - $29.87

Pay Range: The pay range on this posting applies to the role in the primary location specified. Actual starting pay is determined by a number of factors including relevant skills, qualifications, and experience.

Other Compensation: Employees in this role are eligible for additional rewards which could include:

• Annual Discretionary Bonus or Sales Bonus as Applicable
• Equity awards as applicable

Benefits Provided: All Regular US employees receive:

• Paid vacation time accrued based on years of service
• Paid sick time
• 12 Paid Holidays Each Calendar Year

Additional Benefits Offered: IPG also offers access to:

• Medical, dental, and vision insurance plans with options for HSA/FSA
• Dependent Care FSA
• Paid Basic Life and AD&D Insurance
• Short-term and Long-term Disability insurance
• 401(k) plan with Company matching
• Employee Stock Purchase Plan (ESPP)
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Adoption Assistance
• Pet Insurance
• Parental Bonding Leave
• Bright Horizons Backup Care
• Bright Horizons College Coach

Deadline and

How to Apply:

This job posting will remain active until a candidate is identified and/or the Company rescinds the job posting. For full consideration, please click on the link to apply.