Knowledge Manager - TS​/SCI

Location: Washington

This role directly supports the Defense Intelligence Agency (DIA) mission by enhancing enterprise knowledge sharing, data accessibility, and collaboration across classified domains. The SharePoint / Knowledge Management Developer supports enterprise collaboration and information-sharing initiatives within a federal environment. This role is responsible for designing, maintaining, and enhancing SharePoint environments to serve as a centralized knowledge hub for project data, policy updates, and operational documentation aligned with DoD and Intelligence Community (IC) governance requirements.

The ideal candidate combines advanced SharePoint development expertise with a deep understanding of knowledge management principles.

Responsibilities

+ Reports directly to the Project Manager (PjM) and Deputy Project Manager (DPjM).

+ Works individually and as part of a team.

+ Manage, maintain, and secure SharePoint 2019 environment to ensure high availability, compliance, and optimized performance across classified systems.

+ Design and sustain SharePoint sites, templates, and content aligned with agency branding and KM standards to meet evolving mission needs.

+ Provide technical support, troubleshoot issues, and document resolutions.

+ Design, configure, and customize SharePoint solutions using Power Automate, Power Apps, SharePoint Designer, JSON schema, and REST API integrations.

+ Apply HTML5 and CSS3 to personalize SharePoint interfaces, optimizing site performance and visual consistency.

+ Support DIA DO modernization by improving data processing, information control, and real-time data access through SharePoint, collaboration portals, and internal databases.

+ Collaborate with mission experts and government leadership to plan, develop, and prioritize capabilities that align with DIA, DoD, and IC mission objectives.

+ Develop and execute enterprise knowledge management strategies to standardize knowledge creation, sharing, and reuse across DIA while ensuring quality, integration, and compliance.

+ Implement metadata, taxonomy, and governance models that enable efficient knowledge capture, retrieval, and reuse across project teams.

+ Apply data analytics to measure impact, identify efficiencies, and inform strategic and resource planning decisions.

+ Monitor site analytics and user engagement to assess adoption trends and recommend improvements.

+ Drive innovation by introducing the agency best practices and new KM frameworks that strengthen collaboration and operational transparency.

+ Enforce SharePoint governance policies, access control, and best practices in accordance with DoD/IC data-handling guidelines.

+ Maintain audit trails, change logs, and version histories to ensure compliance with federal record-keeping requirements.

+ Automate processes with SharePoint and Microsoft 365 to streamline workflows, reduce manual effort, and enhance knowledge management.

+ Conduct user training and create reference materials to improve adoption and effective use of SharePoint for collaboration and document management.

+ Evaluate new Microsoft 365 features, SharePoint capabilities, and KM technologies for potential implementation within the environment.

+ Partner with government customers and technical teams to define SharePoint requirements and deliver mission-aligned solutions.

+ Support cross-functional knowledge-sharing efforts to ensure consistent, accurate, and accessible information across all directorates.

Tools:

+ SharePoint Designer | Power Apps | Power Automate | JavaScript | HTML5 | CSS3 | JQuery | API Integrations | REST API | JSON | Office 365.

Qualifications

+ Minimum 5 years of demonstrated experience working with MS SharePoint.

+ Able to work individually and as part of a collaborative team.

+ Demonstrated success in managing multiple priorities and delivering results in high-pressure, fast-paced environments.

+ Demonstrated experience with MS Office Suite and expertise in conducting data and statistical manipulation.

+ Proficiency with Power Platform tools (Power Automate, Power Apps), JSON, HTML, CSS, and REST API.

+ SharePoint Designer.

+ Demonstrated experience implementing KM frameworks, metadata/taxonomy models, and governance strategies.

+ Current active TS/SCI security clearance.

+ Current CI Poly recognized by DIA or ability to obtain as part of the onboarding process.

Desired

Qualifications:

+ Experience supporting SharePoint environments within DoD or other Intelligence Community environments.

+ Successfully completion of MS Certified Solutions Expert (Excel, SharePoint, and/or PowerPoint).

+ Familiarity with DoD IT policies, RMF, and data-security protocols.

+ Working knowledge of Tableau, Power BI, ArcGIS, and the ability to produce photo process/editing, graphic design and creation of professional multi-media presentations in SharePoint.

Job

Work Type

On-Site

Pay Range

$150,000 - $155,000

Benefits

Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of…