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Front Desk Upsell & Guest Experience Specialist

Job in Florida, Berkshire County, Massachusetts, USA
Listing for: Hilton
Full Time position
Listed on 2026-03-06
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Location: Florida

A global hospitality leader is seeking a Guest Services Agent to provide outstanding service to guests by managing check-ins and check-outs efficiently. This role involves greeting guests warmly, resolving inquiries, processing payments accurately, and demonstrating deep knowledge of hotel operations. Ideal candidates should exhibit strong customer focus and adaptability, contributing to a team-oriented environment. Join us in creating remarkable hospitality experiences across our renowned brands.
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