Resident Services Director

Job Title: Resident Service Director.
Location: 164 MA-28 West Yarmouth, MA.
Salary: $120,000 annually + 15% annual bonus plus $10,000 sign on bonus paid quarterly.
Department: Resident Care.

About Us: Maplewood Senior Living is a leading operator of premier senior living communities across six states, featuring two distinguished brands:
Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living, and memory care.

Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward‑thinking organization that values your expertise.

Join us and help shape the future of senior living!

The Resident Services Director is responsible for the administration of nursing services. The Director directs, plans, and coordinates services activities of professional nursing and auxiliary nursing personnel in rendering resident care. The Director interprets policy and regulations for all nursing personnel and ensures compliance. The Director analyzes and evaluates nursing and related services rendered to ensure the quality of resident care.

The Director assumes primary responsibility for providing oversight of the resident health care needs, including the overall medication delivery system and the coordination of in‑service training for the Resident Care Services Department. The Director contributes directly and positively to the team’s approach to quality resident care by attending to and assisting with a variety of physical, emotional and social needs to help residents maintain their highest level of independence possible.

• Provides nursing services to residents.
  • Resident teaching
  • Wellness counseling
  • Health promotion
  • Disease prevention
  • Provision of care and services to residents whose conditions are chronic and stable
  • Verifying residents’ medication regimen with physicians or health care practitioners for residents who require supervision
  • Assist residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene and mobility
• Aware and knowledgeable of the federal and state laws and regulations regarding assisted living/memory care and the regulations of the state’s nursing commission; ensures and maintains regulatory compliance.
• Facilitates the overall coordination and management of care and services for residents and provides supervision of the Resident Services Department through:
  • Move‑in Process
    • Pre‑move‑in assessments, review of paperwork and initial service plan development
  • Assessment and service plan
    • Identify needs for additional assessment, health monitoring or other coordination of care needs
    • Service plan review process
    • Coordinate resident health care in collaboration with residents, families and outside health care agencies, including referral when indicated
    • Conduct regular service plan reviews with resident families, including meetings with responsible parties and appropriate staff whenever changes in care levels occur
  • Staff training, education and supervision
    • Coordinate and participate in initial job‑specific orientation and training through routine review of training documents, in accordance with policies and procedures
    • Coordinate and conduct continuing training and education on a regular basis, as identified through routine auditing
      • Review documentation and communication of Resident Care Services associates
      • Supervise assigned personnel in the delivery of nursing services and assistance with activities
    • Proper, accurate documentation
    • Delegation
      • Provide RN and LPN delegation in accordance with state regulations and community policy
      • Available after‑hours for issues related to current residents’ needs; may be required to come into the community or conduct…