Front Desk Coordinator

Front Desk Coordinator

Join to apply for the Front Desk Coordinator role at Regional Cancer Care Associates
.

$15.58/hr - $21.00/hr

Regional Cancer Care Associates (RCCA) is looking for an exceptional Front Desk Coordinator to join our team. The Front Desk Coordinator will serve as the welcoming face of our facility, professionally greet and welcome patients, friends, and family to ensure they feel comfortable and cared for from the moment they step into our facility.

Employment type:

Full Time.

Location:

North Falmouth, MA. Compensation: $15.58 - $21.00 per hour.

Compensation packages are based on your unique skills, experience, and qualifications. In addition to salary, RCCA offers a comprehensive benefits package, subject to eligibility requirements, including health, dental, vision plans, wellness program, health savings account, flexible spending accounts, 401(k) retirement plan, life insurance, short‑term disability insurance, long‑term disability insurance, employee assistance program (EAP), paid time off (PTO) and holiday pay, tuition discounts with numerous universities.

• Coordinate office procedures with medical staff and billing office to ensure smooth flow of information within departments.
• Participate in the completion of month‑end close checklist for all assigned items to meet or exceed corporate timelines.
• Implement and comply with company reimbursement policies and procedures to maximize efficiency.
• Review all attorney requests and records to ensure proper authorization has been obtained and all documentation is present.
• Oversee insurance verification process and provide patient financial counseling to ensure patients are apprised of financial obligations.
• Ensure authorizations are obtained in a timely manner.
• Review posting of charges from encounter forms and hospital charges within 24 hours. Review daily encounter forms for completeness and accuracy, following up with appropriate person(s) to obtain complete information.
• Maintain knowledge of current health care and billing trends and practices.

• Accredited high school diploma or equivalent required.
• Minimum three years office experience, preferably in a medical setting.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds.

Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and other such office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.