Illegal Connections Technician

Location: Chatham

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CHATHAMposted on:
Posted Todaytime left to apply:
End Date:
March 13, 2026 (14 days left to apply) job requisition :
JR7997
** Closing Date
** 13/03/2026
*
* Job Title:

Illegal Connections Technician*
* *
* Location:

** Kent (travel required across the region; a vehicle is provided. A full UK driving licence is essential)  
** Contract Type:
** Permanent  
*
* Hours:

** 37 hours per week  
** Salary:
** Up to £35,000 plus benefits
** About the role
** Our Illegal Connections team plays a vital part in protecting and improving bathing water quality across the region. You will join a highly experienced group focused on identifying and resolving pollution caused by waste entering the surface water network. Using a range of investigative techniques, you will monitor the surface water system, trace pollution to its source, and work with those responsible to resolve issues.

Your work will directly support our Clean Rivers & Seas Task Force and help safeguard the local environment.
** What you will be responsible for:
*** Monitoring the surface water sewer network for signs of pollution.
* Tracing pollution to its source using a range of investigative methods.
* Communicating clearly with individuals responsible for misconnections.
* Updating internal stakeholders with progress and key milestones.
* Issuing letters in line with Water UK guidance.
* Escalating cases to local authorities when required.
* Planning and prioritising investigations based on severity and business needs.
* Collecting samples and interpreting results.
*
* Additional requirements:

*** Travel across Kent and East Sussex as required.
* Flexibility to adjust working hours when needed.
* Participation in Southern Water’s incident support rota (details discussed at interview).
** What you’ll bring to the role:
**** Essential
* ** Strong communication and customer service skills.
* Ability to manage your own workload and work independently.
* Basic IT skills, including Microsoft Office.
* A proactive, solution‑focused approach with strong attention to detail.
* A full UK driving licence.
** Desirable
* ** Knowledge of surface water or wastewater networks.
* Experience with in the water industry.
* An interest in environmental protection and water quality.
** Progression opportunities
** You will be part of a team committed to professional development. Opportunities may include technical training, industry qualifications, and progression within our Clean Rivers & Seas Task Force.
** About Southern Water
** Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025–30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future.

We offer an environment where professionals can make a meaningful impact, influence major strategic decisions, and drive long‑term value creation.
** Our commitment to inclusion
** We understand that great talent comes in many forms. If this role excites you and you share our commitment to delivering sustainable solutions for our communities, please apply - even if your experience doesn’t perfectly match every requirement. We’ll support your growth and development.

If this role isn’t quite what you’re looking for but you’d like to be contacted about future opportunities at Southern Water, you can register your details here:
Introduce Yourself ( – Introduce Yourself).
** Our Commitment to Diversity
** We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.
** Privacy Statement:
*
* Please note:

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