Part Time Front Desk
Listed on 2026-03-01
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Customer Service/HelpDesk
Customer Service Rep
Down Under School of Yoga is New England’s premier yoga school, offering live-streamed classes seven days a week in multiple yoga styles, including Flow, Hot Power Flow, Pilates, Iyengar, Ashtanga, and Restorative. With seven locations across the Greater Boston area, the school fosters a vibrant community of students, teachers, mentors, and scholars. Students can access in-studio, live-streamed, and on-demand classes, catering to various schedules and preferences.
Down Under School of Yoga is committed to providing a welcoming space for learning, self-discovery, and connection for all attendees.
This is a part-time Front Desk role at Down Under School of Yoga, located on-site in Newtonville, MA. The Front Desk staff will manage front desk reception duties, including welcoming students and teachers, answering phone inquiries, managing class check-ins, and assisting with membership and product sales. Additional responsibilities include ensuring the studio is a clean and inviting environment, responding to customer inquiries, and supporting the overall operations of the studio.
The role requires regular shifts and a professional, friendly demeanor to maintain a high standard of customer service.
- Strong Customer Service and Communication skills to assist students, teachers, and visitors with inquiries and concerns effectively.
- Experience in Receptionist Duties and Phone Etiquette, including managing class check-ins, scheduling, and handling incoming calls professionally.
- Proficiency in Computer Literacy to operate scheduling software, process transactions, and manage data entry tasks.
- Ability to maintain a welcoming and professional demeanor in a fast-paced, community-centered environment.
- Prior experience in yoga or fitness environments is a plus.
- Flexibility to work select weekday evenings and weekends as needed.
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