Customer Service Representative​/field MA

Overview

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Business Customer Service Representative

Location 12 Kent Way;
By field MA 01922

Division Pharma

Contract 3 Months Temp-To-Hire

Training 3 - 4 weeks of 9 – 5:30PM

Schedule The Schedules are going to be first come, first serve (MUST BE ABLE TO WORK SATURDAYS)

• 1 schedule is 5 days (including Sat), 4 weekdays 8AM – 4:30PM, and Sat 9AM – 5:30PM
• Rest of schedules are 4 days (including Sat), 3 weekdays 8AM – 7:30PM, and Sat 9AM – 6PM

Description

• Any customer service experience would be acceptable
• Receive and place telephone calls. Perform data entry and use software programs.
• Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
• Must document all calls and evaluate each account to determine if further research is necessary. Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
• Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
• Requires close attention to accuracy, performs independently, subject to practices and procedures.

If you are available and interested then please reply me with your “
Chronological Resume ” and call me on .

Thanks & Regards,