More jobs:
Parts Counter Sales Representative
Job in
West Village, Middlesex County, Massachusetts, USA
Listed on 2026-01-12
Listing for:
Milton CAT
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Retail
Customer Service Rep
Job Description & How to Apply Below
Parts Counter Sales Representative
Location:
North Reading, MA
Parts Counter Sales Representatives are responsible for front-line customer service in a variety of parts ordering functions. Responsibilities include assisting customers, taking parts orders, researching technical data for the correct part or parts, and data entry.
Pay Rate: $23.00 or more an hour based upon experience.
Responsibilities- First Shift Monday-Friday, with occasional Saturday morning hours.
- Monitor and close open sales orders and purchase orders along with other administrative needs.
- Assisting customers after hours when on-call.
- Greet all customers and answer phones in a polite and timely fashion.
- Utilize formatted phone script when answering calls.
- Process customer and shop orders, backorders, credits and quotes.
- Look up parts via supplied computer programs for CAT and other brands we service.
- Handle cash and credit payments and returns per procedures.
- Resolve customer issues or concerns as necessary.
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