DDS Summer Urban Youth | West Region | Office Administration | Residential Services

Department of Developmental Services (DDS) is sponsoring the “Urban Youth Collaborative” program. This summer internship offers students aged 18‑24 the opportunity to support people with developmental disabilities and explore a career in human services.

• Use Microsoft Office (Word, Excel) with accuracy.
• Perform accurate typing, word processing, and data entry.
• Maintain case archive process for the office, including filing, records management, archive submissions, and archive requests.
• Receive and distribute incoming mail, memoranda, packages, etc., to appropriate individuals within the department.
• Operate standard office machines and equipment such as photocopiers, telephone systems, postage meter, calculators, adding machines, etc.
• Track the data drive information used in case assignments and personnel management.
• Serve as a receptionist: greet clients and visitors; answer telephone calls; refer clients and visitors to appropriate staff.
• Provide administrative/clerical support and projects as assigned.
• Provide routine information concerning agency office locations, programs, and services.
• Assist with processing mail and fax as necessary.
• Maintain filing system.

• Applicant must be between 18‑24 years old.
• Have a valid driver’s license.
• Must have reliable transportation.

• Demonstrated ability in Microsoft Office Applications – Word, Excel, etc.
• Aptitude to work with culturally diverse populations.
• Demonstrated ability to maintain a professional demeanor in the public forum.
• Capacity to plan, organize, and carry through office events.
• Inclination to carry out work activities with a minimum of direction.
• Proven ability to organize and maintain filing systems.

Seasonal Office Administration – Day Shift, 8:00 am‑4:00 pm with Sunday/Saturday off. Located in Worcester, MA. Participation is a maximum 90‑day appointment. All state employees are paid bi‑weekly through direct deposit. Current pay rate is $22.98 per hour.

About the Department of Developmental Services (DDS): DDS serves over 43,000 individuals with intellectual and developmental disabilities across Massachusetts, providing day, employment, and residential supports. DDS operates a $2.7 B+ budget and employs approximately 5,500 staff.

For more information about our agency and programs, visit (Use the "Apply for this Job" box below). For details on the Urban Youth Collaborative, visit .

$22.98 per hour. Benefits include the standard Commonwealth employee benefits package.

Title 101 CMR 23.00 requires certain staff, including this position, to have received the COVID‑19 and Influenza vaccinations or to have taken required mitigation measures. Successful candidates must acknowledge and attest to their vaccination status.

We are an Equal Opportunity / affirmative action employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.