File Coordinator​/Collections Specialist

Job File Coordinator/ Collections Specialist

Job Responsibilities:

• Answer phones, provide customer service, and Work in progress database
• Scheduling of estimates and jobs
• Intake of new customer information and entering it into database
• Maintain all the job file documentation
• Maintain job file communications
• Process customer payments
• Audits and uploads of Insurance key account clients
• Accounts Receivable (A/R)/ Collections
• Communication with Field Crew Members
• Scanning/ Filing
• Handle recurring and unique tasks, as necessary

Skills and

Qualifications:

• Must be reliable and punctual
• Detail oriented
• Ability to problem solve and take initiative
• Organized
• Experience in QBO
• Able to manage time efficiently and complete tasks on a daily basis
• Knowledgeable of Microsoft programs, able to learn quickly and train on our database system.
• Able to prioritize tasks
• Must have good interpersonal communication skills

Compensation: $23.00 - $25.00 per hour

At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy!

We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.