Team Member, Retail

Benefits:

• Employee discounts
• Free uniforms
• Training & development

At Milk Shake Factory, we're on a mission to craft moments of joy through our handspun milkshakes and premium chocolate bar. If you love serving people, talking to guests, and would like to master the art of chocolate and desserts, look no further – you've found your place.

Our Team Members work together to achieve shift goals while maintaining a fun and professional retail environment. Team Members are trained to have a strong understanding of the company, culture, and team with a focus on providing elevated hospitality for every customer. Base pay for the position is $10/hour with an additional $5/hour average in credit card tips.

• Prepare high quality desserts for guests mastering product recipes.
• Assist with store opening and closing duties.
• Deliver hospitality by engaging with guests.
• Serve as a Milk Shake Factory brand advocate delivering top-tier customer service.
• Help maintain organized, clean store from front of house to back of house.
• Ensure food handling safety and quality during shift.
• Assist with seasonal sales promotions.

• Must be at least 17 years of age with a valid driver's license.
• Available to work flexible hours including weeknights until 10:30pm, weekends, and holidays.
• Available to work a minimum of 3 weeknight shifts a week.
• Strong communication skills, sales skills, and exceptional customer service skills.
• Proven ability to work in a fast-paced team environment.
• Attention to detail and safety requirements.
• Manual dexterity and good hand-eye coordination.
• Must perform physical activities to accomplish assigned duties, such as walking and standing for up to and including 4 hours at a time, bending, stooping, reaching, and lifting to 25 pounds.