Area Manager, Ride Operations

Overview

Kings Island is seeking a Ride Operations Area Manager to lead the safe, efficient, and guest-focused operation of assigned rides and attractions. This role is responsible for overseeing daily operations, seasonal staffing, training, safety compliance, and emergency response while delivering an exceptional guest experience.

• Plan, organize, and oversee Ride Operations resources to ensure safe, efficient, and guest-focused operation of assigned attractions.
• Prepare operating plans and labor budgets; monitor expenses and take corrective action to remain within budget guidelines.
• Ensure compliance with manufacturer guidelines, SOPs, and all safety procedures for rides and attractions.
• Monitor ride operations and staffing levels; recommend and implement operational and safety improvements as needed.
• Respond to and assist with ride shutdowns and emergency situations, including guest evacuations when required.
• Recruit, hire, train, schedule, and supervise seasonal and part-time associates to maintain optimal staffing levels.
• Supervise and develop seasonal leadership staff, including assigning work, evaluating performance, and administering discipline.
• Order and manage operational supplies; follow accounting procedures and monitor supply expenses for effectiveness and cost control.
• Address guest comments and concerns in person and through reports; take corrective action to maintain service standards.
• Perform other duties as assigned.

• Minimum of 2–4 years of supervisory or management experience, preferably in ride operations, attractions, amusement/theme parks, or a safety-critical environment.
• Demonstrated ability to lead teams in a fast-paced, high-volume operation with a strong focus on safety and guest service.
• Proven ability to make sound decisions quickly during emergency or high-pressure situations.
• Strong interpersonal and communication skills to effectively interact with guests, associates, and all levels of management.
• Working knowledge of safety procedures, SOP compliance, and labor regulations, including those related to minor employees.
• Basic analytical and budgeting skills to manage labor, expenses, and staffing levels.
• Ability to read, understand, and apply manufacturer guidelines, operational manuals, and written procedures.
• Ability to obtain and maintain required certifications, including an IRT Instructor License.
• Ability to work a flexible schedule, including nights, weekends, holidays, and extended hours as required.