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Event Manager / Planner

Guest Services Supervisor — Lead Front Desk at Family Resort

Job in Mason, Warren County, Ohio, 45040, USA
Listing for: Great Wolf Lodge
Full Time position
Listed on 2026-01-12
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A family resort is seeking a Guest Services Supervisor in Mason, Ohio, to oversee front desk operations and enhance guest experiences. This role involves coaching team members and ensuring service excellence, as well as managing guest concerns. Candidates should possess strong customer service skills and be flexible with scheduling. Responsibilities include supervising check-ins and training staff. Offers medical, dental, and vision insurance, and various employee benefits including a scholarship fund.
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