340B Programs Manager

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

The Pharmacy 340B Program Manager is responsible for compliance, integrity, and financial optimization of the 340B programs associated with their assigned covered entities and overall Bon Secours Mercy Health (BSMH) program initiatives. This position provides subject matter expertise to both pharmacy and executive leadership for 340B guidelines with respect to proper audit and accounting controls and provides guidance on the implementation of those controls using principles recommended by audit, compliance, and accounting departments.

The 340B Program Manager will be tasked with overall program management and coordination, configuration and maintenance of software systems, and providing support for the daily operations of the covered entity to maintain compliant 340B practices. The 340B Program Manager is also responsible for ensuring continuous alignment between covered entity operations and BSMH 340B Policies and Procedures. To accomplish these roles, the 340B Program Manager must establish and maintain excellent customer service relations with individuals, committees, and other associated stakeholders in the 340B Program.

This leader is responsible for managing and leading 340B Program Analysts and Auditors who provide supportive services for respective covered entities, child sites, and contract pharmacy arrangements. Furthermore, the leader partners with facility and other pharmacy leaders in the areas of pharmacy operations, technology oversight, quality improvement, supply chain, specialty and retail pharmacy, and revenue cycle management. All responsibilities are accomplished in collaboration with the pharmacy leadership team under the direction of the Senior Director of 340B and Infusion Services.

The scope and complexity of the position requires successful leaders to possess a diverse and highly developed skill set including but not limited to: time-management, communication, creativity, vision, teamwork, management, leadership, mentorship, change management, and project management.

• Serves as the subject matter expert in compliance, 340B software, operations and systems, and other areas as assigned to the leader.
• Continually monitor 340B regulations and legislation, attend ongoing trainings/conferences to help ensure continued compliance with current regulations.
• Ensures HRSA requirements for program qualifications are met and is responsible for ensuring accurate registration of 340B covered entities, child sites, and contract pharmacies.
• Ensures compliant purchasing of 340B medications and provides real-time guidance to pharmacy buyers and staff on purchasing, inventory management, and other practices which maximize 340B compliance and savings. Assists covered entity leadership to provide ongoing training, education and communication required for the 340B program at the entity.
• Develops internal (BSMH and covered entity healthcare personnel, administrations, leadership, etc.) and external (Office of Pharmacy Affairs/Health Resources and Services Administration, Apexus, wholesalers, drug manufacturers, non-BSMH health care professionals, etc.) customer service relationships for effective program management.
• Participate in sub-committees of the 340B Executive Oversight Committee to develop and update policies and procedures for the 340B program.
• Holds overall responsibility for 340B software implementation efforts inclusive of data integrity validation, troubleshooting and resolution of implementation and go-live issues.
• Works with appropriate teams to ensure that the 340B software is coordinated and integrated with the clinical information system software. This shall include the electronic interface between the EMR and the virtual accumulator and any interface between BSMH and contract pharmacy…