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Customer Service Rep Bilingual Customer Success Mgr./ CSM

Platinum Loyalty Concierge - Digital Customer Care

Job in Mason, Warren County, Ohio, 45040, USA
Listing for: Macy's
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading retail company is seeking a Digital Customer Care Advocate in Mason, Ohio. The role involves delivering personalized experiences to customers through phone, chat, and email. Candidates should be flexible, dependably available, and possess at least 6 months of experience in high-touch customer service. Responsibilities include resolving inquiries about orders, loyalty benefits, and more, while providing exemplary service that strengthens customer relationships.

Interested applicants should apply soon to become part of an amazing story.
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