Call Center Representative
Job in
Mason, Warren County, Ohio, 45040, USA
Listed on 2026-01-09
Listing for:
Global Channel Management, Inc.
Full Time
position Listed on 2026-01-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Global Channel Management is a technology company that specializes in recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day-to-day function. Organizations need to reduce training and labor costs while attracting the best talent for the job.
Responsibilities- Partner with Vendor Consultants to research substitutions and alternatives for products that are unavailable or backordered.
- Understand other functional areas to assist callers with concerns.
- Assist supervisor/trainer with on-the-job training for new hires.
- Hours of Operation: 9:00 AM – 7:00 PM Monday – Friday; 9:00 AM – 6:00 PM on Saturday.
- 1 year of call center experience.
- Experience with MS Office.
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