Process Improvement Coordinator

Process Improvement Coordinator

Anticipated End Date:

Position Title: Process Improvement Coordinator

In-Office Expectation: Hybrid 1;
This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Schedule: Monday – Friday, 9:00AM – 5:00PM, some flexibility in hours will be needed as required.

Travel: Overnight and out of state travel 1-2 times per quarter will be necessary for this associate, typical travel will be Monday – Thursday.

The Process Improvement Coordinator
is responsible for identifying process improvement opportunities and developing and implementing process improvements.

Primary duties may include, but are not limited to:

• Documents current work flow.
• Identifies areas at risk.
• Develops recommendations for changed/new processes.
• Coordinates obtaining consensus among affected parties.
• Coordinates implementation and monitors post-implementation.
• Makes necessary adjustments as needed.
• May act as lead in providing direction to lower level associates in the department.
• Travels to other worksite locations as necessary.

• Requires a BA/BS in a related field and minimum of 3 years experience in process improvement, workflow analysis, or project management; or any combination of education and experience, which would provide an equivalent background.

• Ability to analyze workflows, processes (process mapping and documentation), supporting systems and procedures and identifying improvements strongly preferred.
• Strong written and verbal communication skills highly preferred.
• Project management skills preferred.
• Lean Six Sigma or Kaizen exposure or experience is highly preferred.
• Microsoft Office Products knowledge;
  Word, Excel, Smartsheet, and SharePoint highly preferred.

If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a 'sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions.

Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed.

Job Level: Non-Management Exempt

Workshift: 1st Shift (United States of America)

Job Family: BSP >
Process Improvement

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market‑competitive total rewards that include merit increases, paid holidays, Paid Time Off, and…