Administrative Support Specialist

Job Title

SMB Implementation Admin Support Role

Mason, OH

5 Months

$21.43 - 25/hr.

Immediate

Fix excel membership files, Group Portal client setup and email transition letters. This includes a significant level of interaction with our external customers. Other responsibilities include routine and advanced administrative support as well as project/process management. This position is expected to be a team player who acts as a role model for other staff by demonstrating high-level performance, taking a leadership role and maintain the utmost professional demeanor and highest level of confidentiality and trust.

• Provide support to the Client Service Team to create client presentations, industry events/conferences, etc.
• Coordinate client visits to our facility.
• Responsible for routine correspondence, travel arrangements, maintaining calendars, organizing and scheduling meetings, coordinating special events and answering calls.
• Use independent knowledge and judgment to complete assignments consisting of numerous steps that vary in nature and sequence.
• Research data and prepare response for requesting person/department.
• Communicate data in a clear and concise manner to the requester and may recommend appropriate action to be taken.
• Develop, generate, and update reports (routine and non-routine) to assist management in making decisions (i.e., renewal status reports).
• Complete and update appropriate records and files.
• Perform special projects as requested by management.
• Ensure confidentiality of privileged information.
• Personally respond to requests for information concerning office procedures.
• Determine which requests to be handled by management, professional staff or other department.
• Review outgoing materials and correspondence for internal consistency with approved procedures and ensure appropriate authorization is obtained.
• Develop and maintain non-routine reports (i.e., reference).

• Typing Proficiency:
  Fast and accurate typing skills are crucial for entering large volumes of data efficiently.
• Attention to Detail:
  Ability to spot errors and ensure data accuracy is essential.
• Basic Software Knowledge:
  Proficiency in software like Microsoft Excel, Google Sheets, and database management systems.
• Time Management:
  Capability to prioritize tasks and manage time effectively to meet deadlines.
• Communication
  
  Skills:
  
  Ability to communicate effectively with team members and understand instructions clearly.

• Data Management:
  Familiarity with organizing and managing data, including sorting and categorizing information.
• Data Validation:
  Skills in checking data for consistency and correctness.
• Understanding of Data Formats:
  Knowledge of different data formats (e.g., CSV, XML) and how to handle them.

Associate

Contract

Administrative

IT Services and IT Consulting