Commercial Parts Pro Store

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for the profitable growth of the commercial business through customer retention and expansion. It partners with the GM to manage Team Members and requires expert knowledge of automotive systems and parts. The candidate must source parts from multiple channels—including special order, FDO, and second sources—and direct drivers to ensure timely and accurate delivery.

This is a full‑time position.

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Offer day‑to‑day supervisory support for Team Members
• Collaborate with the GM on coaching and developmental needs for Team Members
• Dispatch drivers to meet delivery standards
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with the GM to ensure proper driver coverage

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced selling skills for commercial customers
• Multi‑tasking and organization skills

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions presented in written, oral, or diagrammatic form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals)
• Use Microsoft Word and Excel effectively
• Strong organizational skills
• Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
• Work an assortment of days, evenings, and weekends as needed

• Minimum of 3 years of prior automotive parts experience (preferred)

• Proven sales ability with experience fulfilling customer transactions

• Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals

High school diploma or general education degree (GED)

ASE Certification Preferred, but not required

Predominantly walking or standing; involves talking, hearing, using hands and fingers, reaching with arms, climbing or balancing, stooping, kneeling, crouching, or crawling. Frequently lifts and/or moves up to 50 pounds and occasionally up to 100 pounds. Requires close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Mostly indoors, but occasionally outdoors and exposed to various weather conditions while installing batteries and wiper blades. Exposed to moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, vibration, and moderate noise level.

Position is eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability, or any other federal, state, or local protected class.