Personal Banker

Overview

First Citizens Bank is a family-owned community bank headquartered in Mason City, Iowa, with additional locations in North Iowa and Mora, Minnesota. With over 200 dedicated employees, the bank is committed to providing excellent customer service. First Citizens Bank offers a variety of financial products and services, including deposits and loans, to meet the needs of its customers. As a Member FDIC and Equal Housing Lender, the bank emphasizes trust, integrity, and community-focused values.

This is a full-time, on-site position for a Personal Banker located in Mason City, IA. The Person al Banker will be responsible for assisting clients with their financial needs, including managing deposits, opening new accounts, and providing personalized banking services. Additionally, this role involves promoting financial solutions, fostering client relationships, and maintaining a positive customer experience.

• Strong skills in Personal Banking and experience in managing deposits
• Proficiency in opening new accounts and providing financial advisory services
• Exceptional Customer Service skills with the ability to build and maintain client relationships
• Basic knowledge of finance and banking products and services
• Effective communication, interpersonal, and problem-solving abilities
• Attention to detail and the ability to work collaboratively in a team environment
• High school diploma or equivalent required; college degree in a relevant field is a plus
• Prior experience in banking or financial services is beneficial but not mandatory