Assistant Manager

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J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and a distinctive point of view. Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility.

As an Assistant Manager, you are part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You provide immediate feedback and coaching to the sales team to maximize performance and collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed.

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist the Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with the Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best‑in‑class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Step into a variety of roles on the sales floor, if needed.

• Have 1–2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must be able to bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory and Madewell
• Entertainment, travel, fitness and mobile technology discounts
• 401(k) plan with company matching contributions
• Medical and prescription coverage

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory and Madewell
• Competitive Paid Time Off (PTO) plan, including paid holidays
• 401(k) plan with company matching contributions
• Medical, dental, prescription, vision and life insurance
• Entertainment, travel, fitness and mobile technology discounts

Hourly Range: $19.50 – $24.35 (base salary may vary by location, experience, skills and other factors).

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job‑related knowledge, skills, and experience.

One of our core focuses at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.