Teller, Upper Cape Cod, Mashpee, MA

Full Time Teller, Upper Cape Cod, Mashpee, MA

Apply for the Full Time Teller role at Santander Bank, N.A. located in Upper Cape Cod, Mashpee, MA.

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self‑service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, creating a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

• High school diploma, GED, or equivalent work experience – Required.
• 6+ Months Cash Handling experience – Required.
• 6+ Months Demonstrated customer service experience – Required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools and technology to enhance customer engagement.
• Energetic, organized, and able to multi‑task in a fast‑paced, changing environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.

• No certifications listed for this job.

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Experience in Microsoft Office products.

Base Pay Range: $30,000.00 – $47,000.00 USD

Your contribution matters and it’s recognized. A fair and competitive rewards package reflects your impact, along with benefits designed to support you, your family, and your well‑being, now and into the future.

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

This job description does not list all of the job duties. You may be asked by your supervisors or managers to perform other duties. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

If this sounds like a role you are interested in, please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps to discuss your needs.

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO