Patient Scheduler, BMPG Gastroenterology, Blount

Inspire health. Serve with compassion. Be the difference.

Responsible for scheduling patients requiring admission, diagnostics and treatment services, and classes provided by Prisma Health.

• All team members are expected to be knowledgeable and compliant with Prisma Health's values:
  Inspire health. Serve with compassion. Be the difference.

• Receives telephone requests for services and referrals. Follows protocols for "day of", prep instructions, emergencies, and rescheduling. Maintains required logs: referrals, referral sources, missed visits, and complaints.

• Coordinates the scheduling of patients requiring admission, diagnostic procedures and/or classes. Gathers required patient demographic, clinical and financial information and related information as required by the referral/central intake form(s). Coordinates appointments and/or classes with the appropriate clinical and clerical staff.

• Participates in the payroll process to ensure accuracy, completion, and legibility of time slips.

• May be responsible for the recruitment / hiring process and on-call responsibilities, if supporting the agency.

• Performs other duties as assigned.

• This is a non-management job that will report to a supervisor, manager, director or executive.

• Education - High School diploma or equivalent preferred

• Experience - Two (2) years of related work experience preferred

• N/A

• NA

• Knowledge of scheduling procedures

• Knowledge of services offered to provide accurate scheduling of clients.

• Communication skills

• Customer-oriented service skills

• Proficient in use of telephone equipment, voicemail, and computers

• Knowledge of medical terminology preferred

Work Shift

Day (United States of America)

Location

Blount Memorial Hospital

Facility

8104 BH POB Maryville

Department

BMPG Gastroenterology Maryville