Area Supervisor

Join Ross, a leading off-price retail chain with over 2,200 stores and a strong track record of success and growth, bringing customers constant high‑quality brands and on‑trend merchandise at extraordinary savings while providing a fun and exciting treasure hunt experience.

• Success. Our winning team pursues excellence while learning and evolving.
• Career growth. We develop industry‑leading talent because Ross grows when our people grow.
• Teamwork. We work together to solve the hard problems and find the right solution.
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our corporate headquarters are in Dublin, CA, with buying offices in New York City, Los Angeles, and Boston, and eight distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to continuous learning and development for our teams.

The Area Supervisor is a member of the Store Leadership, responsible for a specific, assigned area of the Store and for general operations and supervision when acting as Manager on Duty. Area Supervisors open and close the store, supervise Associates, and maintain a friendly, easy‑to‑shop environment.

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains high awareness on the sales floor to create a safe and secure shopping environment and immediately corrects or reports any unsafe conditions or practices to Store Leadership.
• Responsible for building security, including entrance/exit control, Electronic Article Surveillance device checks, cash office security, armored carrier pick‑ups and register area.
• Removes clutter and ensures safe, clear egress to emergency exits.
• Responsible for customer safety, including accident prevention, accident reporting, and emergency procedures.
• Tests all fire alarm systems as scheduled and responds to after‑hours alarms when requested.

• Treats all Customers, Associates, and other leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times and recognizes Associates through company recognition programs.

• Represents and supports the Company brand at all times.
• Maintains a professional appearance in accordance with Company Dress Code and ensures all Associates adhere to it.
• Keeps all areas of the Store clean, well‑maintained, and merchandised to standard.
• Responsible for daily trash removal.

• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
• Responsible for receiving merchandise trucks when needed.
• Processes all merchandise with a sense of urgency.
• Responsible for receipt of all non‑merchandise inbound deliveries.
• Responsible for cleanliness and organization of all Stockrooms.
• Helps deliver and place merchandise on the sales floor when all merchandise is processed.
• Ensures any back‑stock is secured and processed according to Company policy.
• Merchandises the department including the back stock.
• Reduces loss due to damage.
• Ensures compliance with monthly presentation guidelines in the assigned area.
• Handles floor moves and signing, including promotional signing as needed.
• Handles re‑wraps as needed.

• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention, including maintaining a large customer service presence on the sales floor, customer and associate engagement, and heightened loss prevention awareness.
• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers, safeguards confidential information, cash and credit card information and merchandise.
• Ensures Public View Monitor (PVM) system is maintained properly.
• Conducts "Code 50" package inspections.
• Executes…