Manager of Programs, Services, and Impacts

Manager of Programs, Services, and Impacts

Sno-Isle Libraries - Service Center, 7312 35th Ave NE, Marysville, Washington, United States of America

Posted Friday, January 16, 2026 at 11:00 AM | Expires Monday, June 1, 2026 at 9:59 AM

This position will remain open until sufficient qualified applicants are received. Initial screening will begin on February 9, 2026. To ensure first consideration, please be sure to submit your online application by this date.

Job Summary

Are you passionate about creating inclusive, engaging library experiences that reflect the diverse cultural, linguistic, and social needs of our communities? Are you a fluent Spanish speaker? Sno-Isle Libraries is seeking a Manager of Programs, Services, and Impact to lead the design and delivery of programs and services that promote equitable access and meaningful engagement.

This role oversees youth services, library programming, reference services, and multilingual (Spanish Fluency required) and culturally responsive services. You will support and guide innovative program experiences, strengthen community partnerships, and empower staff to deliver welcoming, high-quality services for all ages.

As a collaborative leader, you will foster inclusive service practices, work collegially across departments and locations, and use data and community insight to assess outcomes and demonstrate community impact. This position is ideal for a leader who brings creativity, strategic thinking, and a strong commitment to equity, belonging, and lifelong learning.

The Manager of Programs, Services, and Impacts leads the design and delivery of library programs and services that reflect the diverse cultural, linguistic, and social needs of the community. This role goes beyond program delivery—it’s about leading with purpose, creativity, and strategy to champion equitable access and meaningful engagement for all, with a focus on youth services, multilingual/cultural services, and all ages programming and services.

As a strategic leader and collaborative partner, the manager coaches and empowers a team of staff, shapes a culture rooted in inclusion and continuous growth, and develops experiences that celebrate diversity, foster belonging, and spark joyful learning for people of all ages. If you’re passionate about creating experiences and spaces where everyone feels seen, heard, and valued, this is the role for you.

Please note that employment is conditioned upon passing a three-part advanced proficiency test in verbal, reading and writing skills.

Sno-Isle Libraries is committed to embedding equity into our organization. As we engage in equity work, it’s important to have a good foundation to frame the work and then provide training opportunities to build skills and knowledge.

We value and embrace the unique experiences our staff members bring to the organization and recognize how their experiences improve the service we provide.

All Sno-Isle Libraries employees are eligible for sick leave, vacation leave, paid holidays, dental coverage, an employee assistance program, and an employer-paid ORCA Passport card. Employees working 20 or more hours per week also receive additional benefits such as medical and vision coverage, retirement savings, life insurance, and flexible healthcare and daycare spending accounts. For more information about these benefits, visit our employment webpage at sno-isle.org/employment.

Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment for the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

• Develop and manage program and service strategies that actively engage and serve all ages, backgrounds, and communities.
• Collaborate with staff to ensure programs and services reflect diverse identities, languages, lived experiences and are responsive to community interests and needs.
• Partner with community…