PI Coordinator & Patient Advocate

Overview

JOIN OUR TEAM AS A PI COORDINATOR & PATIENT ADVOCATE! Smokey Point Behavioral Hospital (SPBH) is a behavioral hospital that offers a full continuum of care including inpatient and outpatient psychiatric services and a wide range of specialized, evidence-based programs to all patients, regardless of ability to pay. We are dedicated to creating a therapeutic healing environment, in which patients and care givers feel comfortable and grow.

As the Performance Improvement (PI) Coordinator and Patient Advocate you will assist the Director of Performance and Risk Management, leadership, medical staff and PI Committee in carrying out and implementing a comprehensive and integrated program.

• Supporting performance improvement activities on a daily basis and assure that action is taken as needed and as authorized by organization policies and procedures.
• Receiving and reviewing department/service performance measures and documentation to evaluate performance improvement activities and coordinate reports of findings on daily, monthly and annual basis to the Director of PI as directed.
• Maintain records of the performance improvement performance measures and statistical tools used to describe studies performed or methodology.
• Contact any patient requesting patient advocate within the first working day of request.

• Education:
  
  Bachelor’s degree or equivalent preferred.
• Experience:
  
  1-2 years’ experience in a healthcare or behavioral health setting involving quality improvement preferred. Background in social work, patient care and skilled with data management and communication preferred.
• Additional Skill Requirements:
  Computers skills involving knowledge of Excel spreadsheets, and business writing.

• 401(k) + matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long term disability insurance
• Paid time off
• Paid Holidays
• Cafeteria on site + one free meal per day
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations

Disclaimer:
Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Smokey Point Behavioral Hospital.

This is a full-time role and the expected compensation range is $21 - $25. We’re eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our PI Coordinator & Patient Advocate!