Consumer Lender; Tulalip, WA

Overview
The Consumer Lender role supports managing and expanding the consumer lending portfolio, providing specialized lending services while upholding commitment to cultural sensitivity and the mission of supporting economic prosperity in indigenous communities. The position requires the ability to navigate ambiguity and work in an environment of process development and improvement.

• Evaluate and process consumer loan applications, including mortgage loans, personal loans, auto loans, and other consumer credit products.
• Conduct thorough credit assessments, including analyzing financial statements, credit reports, and loan documentation.
• Develop customized lending solutions that align with the financial needs and goals of Native American clients.
• Ensure compliance with all applicable regulations, policies, and procedures related to consumer lending.
• Provide exceptional service to clients by understanding their financial needs and offering tailored lending solutions.
• Build and maintain strong relationships with community members, local organizations, and tribal entities.
• Offer financial education and guidance to clients on managing debt and improving credit scores.
• Represent the bank at community events and engage with tribal leaders and community organizations to promote lending programs and financial education.
• Collaborate with Branch leadership and other departments to support and implement community outreach initiatives and enhance financial literacy and related financial education programs within or near the reservation.
• Oversee the daily operations related to consumer lending, including loan processing, approval, and servicing.
• Ensure accurate and timely documentation and record-keeping for all consumer loans.
• Monitor loan performance and manage delinquency and collection efforts as needed.
• Stay current on relevant lending regulations, industry trends, and best practices.
• Ensure all lending activities are compliant with federal, state, and tribal regulations, as well as the bank’s internal policies.
• Prepare and present reports on lending activities, portfolio performance, and trends to senior management.
• Analyze loan data to identify opportunities for improvement and develop strategies to enhance the lending program.
• Performs other related duties as necessary or assigned.

• Minimum of 3 years of experience in consumer lending, with a strong understanding of loan underwriting and credit analysis. A track record of launching new programs is essential.
• Bachelor’s Degree in Finance, Business Administration, or equivalent experience.
• 3 – 5 years of working in a bank branch environment. Ability to collaborate, be a team player and help where needed within the branch. This position will be the expert relationship builder within branch operations.
• Experience working with Native American communities, navigating applicable Trust requirements and understanding tribal financial practices is highly desirable.
• Ability to understand the local market and community and identify opportunities that align with community needs and the bank’s products and mission.
• Excellent verbal and written communication skills, with the ability to effectively interact with clients, community members, and tribal leaders.
• Strong interpersonal skills with a commitment to providing outstanding customer service. Demonstrated initiative in building relationships, driving new business, and maintaining a strong pipeline in an emerging market.
• Proficiency in banking software and Microsoft Office Suite.
• Ability to analyze financial data and make informed lending decisions.
• Deep respect and understanding of Native American culture, traditions, and values.
• Ability to work sensitively and effectively within the tribal community.
• Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively.
• Attention to detail and accuracy in loan processing and documentation.
• Proven experience in consumer lending, with a track record of success in loan origination and management.
• Familiarity with HUD-184 loan application and process is a PLUS.
• Experience with product development and implementation…