ATE - Field Technician

ATE – Automotive Technology Experts is a leading provider of fast, accurate vehicle diagnostic scanning and calibration services. Founded in 2019, we serve hundreds of customers across the country, ensuring that all repairs meet OEM standards and are performed safely and precisely.

We are looking for a dedicated Field Technician to join our mobile team and deliver high‑quality diagnostic, programming, and calibration services to Crash Champion locations. This role requires daily travel to customer sites and a commitment to safety, accuracy, and outstanding customer service.

• Deliver fast and accurate ATE service support to internal and external customers.
• Travel daily to assigned service locations in a company‑provided vehicle.
• Perform vehicle diagnostics, calibrations, programming, scanning, and wire/connector repair.
• Document all services—especially calibrations—clearly and ensure they are required per OEM guidelines and approved before execution.
• Conduct test drives to verify system functionality and confirm successful repair outcomes.
• Provide excellent customer service by managing difficult situations transparently, communicating promptly with shops and stakeholders, and escalating concerns when necessary.
• Participate in team meetings and training sessions as assigned.
• Care for, maintain, and secure ATE‑issued tools, equipment, and vehicles.
• Stay current on ATE and OEM protocols through required training and Champions Connect updates.
• Travel daily to service locations and meet productivity and quality goals.
• Accurately manage documentation and complete final billing before leaving the site, per MCP guidelines.
• Maintain flexible availability, including Saturday coverage as required by market needs.
• Perform additional duties as assigned.

• 2–5+ years of automotive experience servicing and diagnosing a wide range of vehicle systems.
• Strong knowledge of ADAS and electrical services, including calibrations (levels 1–3), programming, diagnostics, and wire/connector repair.
• Proficiency with electrical diagnostic equipment such as multimeters, power probes, and resistors.
• Ability to perform and interpret vehicle health scans using both factory and non‑factory tools.
• Skilled in reading and interpreting OEM and aftermarket service information and wiring schematics.
• Ability to program vehicle modules using factory or approved non‑factory software.
• Clear and professional communication skills, verbal and written, to explain technical findings.
• Technologically savvy, proficient with Outlook, Teams, and Word.
• Strong work ethic with a high sense of urgency, self‑motivation, and a positive, professional representation of the ATE brand.
• Continuous learner, eager to develop new skills and grow within the role.
• Comfortable working independently in fast‑paced, shop environments.
• Willingness and ability to travel daily to service locations (local/regional) using a company‑provided vehicle.
• Saturday availability required on a rotating basis (typically every other Saturday, 9 AM–12 PM or as scheduled).
• Valid driver’s license and a safe driving record.
• Ability to lift and carry up to 50 lbs and stand for extended periods in automotive shop environments.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance
• Disability Insurance
• 401(k) Retirement Plan with match
• Referral Bonus (“Cash From Crash”)
• 5 Paid Holidays

USD $25.00 / Hr. – USD $40.00 / Hr. (actual offer based on experience, qualifications, and certification)

We are committed to providing competitive compensation and benefits. The company reserves the right to modify compensation and benefits information at any time.