Senior Services Supervisor

Our Mission:
Through compassion and dedication, we support and strengthen individuals and families in Union County.

Are you compassionate about helping others? Do you want to make a positive impact on your local community? Does a work environment that promotes work/life balance and is supportive of professional advancement interest you?

If so, we encourage you to apply today!

• Flexible work schedules available after probation.
• 11 paid holidays each year.
• Sick leave accrual that begins on day one, totaling about three weeks per year.
• Top-tier health and wellness, dental, and vision insurance programs (large percentage paid by Union County).
• OPERS retirement benefit, with a healthy County contribution (10% paid by employee and 14% paid by Union County).
• Life insurance free of charge for employees and their families.

• Bachelor’s degree in a Human-Services related field;
• OR a combination of education and experience sufficient to perform the duties of the position.
• Minimum of three (3) years related work experience demonstrating increasing responsibilities in supervision and social services issues.
• Must have good verbal and written communication skills.
• Demonstrates regular and predictable attendance.
• Consistently and continually represents the agency in a positive and professional manner and provides appropriate internal and external customer service.

• Schedules, assigns and reviews work.
• Evaluates performance, ensuring all work is in adherence to departmental standards and pertinent government regulations.
• Issues oral and written reprimands, recommends suspension and termination, and recommends other personnel actions (e.g. leave of absence, wage increase, etc.).
• Authorizes sick and vacation leave.
• Provides training, guidance and direction and assists with the development of agency policy and procedures.
• Advises the deputy director and agency director of unit needs and/or concerns providing a potential solution.
• Prepares activity reports, compiles related statistics and completes special projects as assigned by the deputy director and agency director.
• Monitors the sales tax budget, in-home health services and provider contracts, and reviews requests for proposals for services and sales tax levy grants.
• Conducts daily screening meetings for APS referrals and leads and documents screening decisions.
• Assists in preparing monthly newsletter including writing articles.
• Assists Deputy Director in promoting Senior Services by establishing rapport with key community partners, and planning and coordinating events.
• Performs Medicare insurance counseling.
• Monitors grants and contracts.
• Conducts periodic staff meetings.
• Attends required trainings and conferences to keep abreast of current developments in the field.
• Research and coordinates case activities with other agency units, and partner agencies (law enforcement, prosecutor’s office, probate court, mental health agencies, Board of Developmental Disabilities, etc.).
• Encourages lease restrictive safe option efforts through partnership with other resources.
• Determines the need for services and coordinates services and placements with attention given to least restrictive, least intrusive environment.
• Monitors appropriateness of services provided and facilitates change as necessary.
• Determines the need for court involvement and court orders to be requested to ensure the senior is safe.
• Assists in emergency situations in office and after-hours as needed.
• Performs other duties as assigned by the Deputy Director and Director of Human Services.
• Maintains required licensures and certification, if any.
• Supervises Service Coordinators, and other staff as assigned.