Power Platform Support & Operations - Japanese
Job in
Marysville, Union County, Ohio, 43041, USA
Listed on 2026-03-01
Listing for:
Cinter Career Services, LLC
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Support, Cloud Computing, IT Consultant, Systems Administrator
Job Description & How to Apply Below
▶︎ Job Details
- Job Title: Power Platform Support & Operations
- Work Location: Marysville, OH
- Employment Type: Full-time/Permanent
- Salary: DOE (80-100K per yr) + excellent full benefits
- Visa Support: No
- Language Requirement: English / Japanese
Position Overview
This position is responsible for leading Power Platform support and operations for a client in the automotive industry. In addition, the role provides Microsoft 365 operational support as needed, collaborating closely with the Senior Microsoft 365 Specialist to ensure effective service delivery.
▶︎Key Responsibilities
1. Power Platform Operations
- Daily operations for Power Apps, Power Automate (Cloud & Desktop), Power Virtual Agents, and Dataverse.
- Troubleshoot issues and coordinate resolutions, including RPA bot monitoring and runtime problems.
- Manage environment governance, including DLP policies, environment monitoring, and COE dashboard coordination.
- Handle access control and environment provisioning requests.
- Escalate complex issues to Microsoft Support as needed.
- Provide guidance to U.S. and Japan-based team members on Power Platform operations.
- Perform minor low-code improvements in existing Power Apps and Power Automate solutions when necessary.
2. M365 Operations
- Support daily M365 E5 operations, including Exchange Online, Teams, SharePoint Online, One Drive for Business, and Microsoft Advanced eDiscovery.
- Respond to user inquiries and service requests.
- Assist in preparing monthly and quarterly operational reports.
- Handle urgent or exceptional client requests in coordination with the senior M365 specialist.
3. Cross-Border Team Coordination
- Lead and coordinate two U.S.
-based team members (Marysville & Los Angeles). - Maintain communication with 8–9 Japan-based team members.
- Serve as a bridge between English-speaking and Japanese-only members.
- Ensure alignment between on-site operations and offshore support teams.
4. Client Communication
- Maintain close communication with the client on operational matters.
- Participate in operational meetings and status reviews.
- Gather requirements and recommend practical improvements.
- Minimum 2 years of hands-on experience supporting Microsoft 365 operations
- Minimum 2 years of hands-on experience supporting Microsoft Power Platform solutions
- Ability to read, understand, and modify existing Power Apps and Power Automate flows
- Experience supporting Power Automate Desktop (RPA) environments is preferred
- Understanding of Dataverse and Power Platform environment governance concepts
- Strong coordination and cross-team communication skills
- Business-level proficiency in Japanese
- Experience working in bilingual (Japanese-English) enterprise environments
- Experience coordinating cross-border operational teams
- Experience supporting automotive or manufacturing industry clients
- Experience leading small operational teams
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