Global IT Project Manager – ServiceNow Implementation
Listed on 2026-02-28
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IT/Tech
IT Project Manager, IT Consultant, Systems Analyst
Location: Onsite in Marysville, OH (4 days per week required)
Pay Range: $65.00 – $72.00 per hour (based on experience and internal equity)
Schedule: Full-time, contract
Benefits: Health, Vision, Dental, Life Insurance, 401k, Continuing and on-demand education
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Must be able to work onsite in Marysville, OH four (4) days per week
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Sponsorship available for this role
We are seeking a Global IT Project Manager to support the worldwide rollout of an enterprise IT Service Management (ITSM) platform (Service Now) across North America, Japan, South America, AO, and Europe. This role will drive day-to-day execution, coordinate global teams, and ensure successful delivery of program milestones across regions and time zones.
The ideal candidate has strong experience leading global enterprise platform deployments
, working across cultures and time zones, and communicating effectively with executive leadership.
- Own and maintain global project plans, timelines, dependencies, and deliverables
- Lead end-to-end execution across multiple regions and work streams
- Deliver program documentation, status reporting, and executive updates
- Facilitate cross-regional meetings across global time zones
- Coordinate translation or interpretation support when required
- Serve as the central communication hub between global teams and leadership
- Track RAID items (Risks, Actions, Issues, Decisions)
- Escalate blockers and enforce governance processes
- Support cross-regional prioritization and risk alignment
- Prepare executive decision decks and evaluation materials
- Lead monthly Executive Status and Awareness meetings
- Global Service Now ITSM platform rollout
- Cross-regional enterprise IT transformation initiatives
- Global stakeholder coordination across multiple business units and regions
- 5–10+ years of project or program management in global IT environments
- Experience leading global or multi-region enterprise platform implementations
- Strong experience working across multiple time zones and cultures
- Exceptional organization, communication, and executive presentation skills
- Experience with project management tools such as MS Project
- Familiarity with Service Now
, preferably ITSM workflows - Experience working with ITSM / ITIL aligned processes
- Ability to work onsite in Marysville, OH four days per week
- PMP, PgMP, Scrum Master, or similar certification
- Experience leading global IT operations or transformation programs
- Experience working with Japan / AO regional teams
- 3+ years of Big 4 consulting experience (preferred)
- Stable work history within large enterprise organizations
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