Field Based Community Health Worker -Union County, OH

At United Healthcare, we are simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Schedule: Monday to Friday 8am‑5pm.

Travel: Up to 75% travel. This is a field‑based position.

As a Field‑Based Community Health Worker (CHW), you will act as a liaison with Medicaid members to ensure appropriate care is accessed, as well as to provide home and social assessments and member education. CHWs work in a team‑based structure and spend most of their time in the community engaging directly with members. Experience working with medically complex patients who may have significant addiction and/or behavioral health conditions is important for this role.

All employees are required to work full‑time (40 hours/week) Monday‑Friday and must be flexible to work any of our eight‑hour shift schedules during normal business hours of 8am‑5pm.

Residents of Union County, Ohio, will have the flexibility to telecommute (subject to the Telecommuter Policy) while taking on these challenges.

This position is a field‑based role with a home‑based office.

• Create a positive experience and relationship with the member.
• Help members set goals and develop a care plan to achieve those goals.
• Proactively engage the member to manage their own health and healthcare.
• Support the member to improve their wellbeing by staying out of the hospital and attending regular visits to their primary physician.
• As needed, help the member engage with mental health and substance use treatment.
• Support the member to ensure pick‑up of their prescriptions.
• Provide member education on community resources and benefits.
• Conduct post‑discharge activities from the hospital facility and support connection to social services.
• Support the member to engage in work or volunteer activities, if desired, and develop stronger social supports through deeper connections with friends, family, and their community.
• Partner with the care team (community, providers, internal staff).
• Maintain knowledge and continue learning of community cultures and values.
• May conduct Health Risk Assessments (HRA) if needed.

• Paid Time Off which you start to accrue with your first pay period plus eight paid holidays.
• Medical Plan options along with participation in a Health Spending Account or a Health Saving Account.
• Dental, Vision, Life & AD&D Insurance along with short‑term and long‑term disability coverage.
• 401(k) Savings Plan and Employee Stock Purchase Plan.
• Education Reimbursement.
• Employee Discounts.
• Employee Assistance Program.
• Employee Referral Bonus Program.
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).
• More information can be downloaded at (Use the "Apply for this Job" box below)..

• High School Diploma/GED (or higher).
• Intermediate knowledge of the culture and values of the community.
• Intermediate familiarity with the resources available in the community.
• Intermediate ability to navigate a PC, open applications, send emails, and conduct data entry.
• Intermediate proficiency in Microsoft 365.
• Designated workspace inside the home with access to high‑speed internet (provided by UHG).
• Reside in Union County, Ohio.
• Access to reliable transportation and a valid U.S. driver’s license.
• Ability to travel locally up to 75% of the time.

• Licensed Practical Nurse (LPN), Certified Nursing Assistant/ Home Health Aide, Certified Medical Assistant.
• 2+ years of field‑based experience.
• CHW Accreditation.
• Experience in a health‑related field.
• Experience in care management.
• Experience working in Managed Care.
• Knowledge of Medicaid and/or Medicare populations.

* All Telecommuters will be required to adhere to United Health Group’s Telecommuter Policy.

Pay is based on several factors including local labor markets, education, work experience, certifications, etc. The hourly pay for this role ranges from $20.00 to $35.72 per hour based on…