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Spa Sales and Guest Service Associate

Job in Clarksville, Howard County, Maryland, 21029, USA
Listing for: Hand & Stone
Full Time, Part Time position
Listed on 2026-03-03
Job specializations:
  • Sales
    Sales Associate/Assistant, Customer Success Mgr./ CSM, Retail Sales, Inside Sales
Job Description & How to Apply Below
Location: Clarksville

Benefits:

* Childcare Discount

* Contests

* Bonus based on performance

* Company parties

* Competitive salary

* Employee discounts

* Flexible schedule

* Free uniforms

* Opportunity for advancement

* Training & development

Hand and Stone Massage and Facial Spa, located in Clarksville, Maryland is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

What We Offer:

Set Schedules - Part Time- and Full-Time schedules with a mix of day, night and weekend shifts.

Competitive Compensation
-hourly wage PLUS commissions. This position goes beyond answering the phone at the front desk! Build Your Own Paycheck with our membership sales model!

* Contests - We give a friendly competition! Put your sales and customer service skills to the test!

* Career Growth
-You have the potential for rapid promotions, including management roles, based on performance

.
• Ongoing Training
-We are ALWAYS learning and improving.

* Positive and Professional Work Environment There is no "I" in team! We work together to meet the goals of the spa and have fun, while being professional

* Employee Discounts-Who wouldn't want discounts on products, services, AND gift cards?

How You Contribute to Success:

* Meet membership sales goals - This is a membership sales model. commission experience helpful but not necessary.

Build client and member relationships to educate on options tailored to their needs.

* Detailed knowledge of the menu of services
-don't worry, we'll train you!

* Excellent customer service to members and guests

* Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.

* Effectively communicate sales, promotions, and service options with clients

* Uphold spa cleanliness standards

* Bring a positive can-do attitude! At the front desk, you are the first impression of the spa!

* Answer phones, schedule appointments, and file documents

* Perform various other duties as assigned

Qualifications:

* High School Diploma or Equivalent

* 18 years old or older please

* Strong organization and attention to detail

* Team player with the ability to work independently with minimal supervision.
Position Requirements
10+ Years work experience
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