Business Development Manager; Upwork

Synapse India is a software development company with over 24 years of experience, featuring development offices in India and the USA. We serve clients worldwide, delivering innovative solutions tailored to their needs. Our Noida SEZ office is conveniently located just a 10-minute walk from the nearest metro station.

• Partnerships with Industry Leaders: We are a Google and Microsoft partner, staffed by certified professionals.
• Global Presence: As a multinational corporation, we have clients and employees across the globe.
• Structured Environment: We follow CMMI Level-5 compliant processes to ensure quality and efficiency.
• Timely Salaries: We have consistently paid salaries on time since our inception.
• Job Stability: Despite market fluctuations, we have not had to lay off employees.
• Work-Life Balance: Enjoy weekends off on the 2nd and last Saturday of every month, with no night shifts.
• Our employees are 100% satisfied, thanks to a culture of trust and growth opportunities.
• Eco-Friendly Workplace: We promote health and well‑being with special anti‑radiation and energy removal features in our offices.
• We prioritize the job security of all our employees.
• We celebrate all festivals with enthusiasm and joy.
• Yearly Appraisals: Exceptional performers can receive over 100% increments during appraisals.
• We recognize and reward top performers on a monthly basis for their outstanding contributions.
• We provide Accidental and Medical Insurance to our employees.

Designation
:
Business Development Manager (Upwork)
Experience Range
: 5+ years

• Actively source, bid, and close high‑value IT projects consistently on the Upwork platform.
• Optimize Upwork profiles, service offerings, proposals, and bidding strategies to enhance visibility and client engagement.
• Engage with clients through proactive and professional communication, converting leads into long‑term business relationships.
• Collaborate closely with delivery, pre‑sales, and marketing teams to ensure smooth client onboarding and project execution.
• Monitor Upwork marketplace dynamics, trends, competitor strategies, and adjust business development tactics accordingly.
• Provide detailed performance analytics, tracking success rates, deal size, conversion rates, and revenue growth from the Upwork channel.

• 5+ years of targeted experience securing high‑value IT outsourcing projects exclusively through Upwork.
• Demonstrable track record of winning enterprise‑level deals, securing repeat business, and expanding revenue streams through Upwork.
• Exceptional proposal writing, negotiation, and client relationship management skills.
• Deep knowledge of Upwork’s platform dynamics, bidding algorithms, and compliance standards.
• Existing Upwork client relationships with a history of successful project completions.
• Comprehensive understanding of IT outsourcing service models, pricing strategies, and project delivery requirements.
• Strong proficiency with CRM systems and the Microsoft Office suite.