Assistant Manager; Sales & Operations

Assistant Manager (Sales & Operations)

Location:

29 E Padonia Rd, Timonium, MD 21093
Full-Time | Leadership Role | Weekday + Weekend Shifts

Are you a people-first leader who loves solving problems, coaching a team, and helping customers leave with the right solution? If you're looking for a stable, full-time career path with strong training, clear growth, and performance incentives-Batteries Plus is hiring an Assistant Manager (Sales & Operations) to help lead our Timonium store.

This is a hands-on leadership role. You ll work directly with the Store Manager to drive sales performance, deliver an outstanding customer experience, and keep the store running smoothly. You ll also serve as the acting manager when needed-leading the floor, supporting the team, and ensuring standards are met.

Batteries Plus is the nation s leading battery, lighting, and power solutions provider-known for expert service and a "find a way" mindset. We started with batteries for every need (household, automotive, boating, power equipment) and have grown into key cutting/programming, phone and tablet repair, and lighting solutions.

We have 700+ locations nationwide and are locally owned and operated
, with multiple stores across South Central PA and Northern MD. Our mission is:

"To create an outstanding customer experience by exceeding customer expectations in a way that clearly separates us from all competitors."

We invest in our people with structured onboarding, real training, and clear advancement opportunities.

• $22-$26 per hour (based on experience)
• Guaranteed training pay during first 3 months
• Higher hourly pay on weekend shifts
• Monthly performance bonuses + uncapped sales incentives

Total Annual Earnings Potential:
$50,000-$60,000+ with incentives and premium shifts

Benefits Package Includes:

• Medical, Dental, Vision
• 401(k) with employer match
• Paid time off + paid holidays
• Company-paid life insurance + optional short-term disability
• Employee discounts
• Recognition & rewards program

• Provide shift leadership and set the pace for customer experience, sales behaviors, and productivity
• Coach and develop Sales and Technician team members with real-time feedback and follow-through
• Help onboard and train new hires so they ramp quickly and confidently
• Build a strong team culture-positive, accountable, and customer-first

• Lead by example in solution-based selling: ask great questions, recommend the right products/services, and close confidently
• Promote and explain value-added services (key programming, device repair, batteries, lighting solutions, commercial programs)
• Handle escalations and resolve customer concerns with empathy and a solutions mindset
• Support store goals tied to sales, conversion, average ticket, and service attachment

• Assist with opening/closing routines, cash handling, deposits, and daily execution
• Support inventory accuracy: receiving, stocking, cycle counts, merchandising, and organization
• Ensure store standards are met: cleanliness, safety compliance, and process consistency
• Coordinate service work flow (repairs, key services, installs) to keep turnaround times strong

• Step into the acting manager role when the Store Manager is off-keeping operations smooth and the team focused

This role is a fit if you re the type of person who:

• Takes ownership and follows through
• Enjoys coaching and helping others get better
• Can balance customer experience, sales performance, and store operations
• Likes technology, tools, and learning new services (we ll train you)

• High school diploma or equivalent
• 2+ years of retail sales/customer service experience
• 1+ year of shift lead, supervisor, or assistant manager experience preferred
• Strong communication and multitasking skills
• Comfortable with technology (POS systems, Microsoft tools, learning new systems)
• Technical curiosity/aptitude (electronics/auto knowledge is a plus)
• Valid driver s license with clean driving record
• Ability to lift up to 50 lbs and work with small parts/components
• Flexible availability including weekends (leadership coverage is required)

• Experience in durable goods retail, automotive, electronics, or wireless/repair environments
• Demonstrated success in sales + coaching others to hit goals
• Interest in advancing into Store Manager roles

We offer a career path-not just a job. Many of our best leaders started in entry-level roles and grew through training, mentorship, and real responsibility. If you want a place where performance matters, your effort is noticed, and you can build a future-this is it.

Apply in under 3 minutes. We review applicants within 24-72 hours and contact qualified candidates directly to schedule interviews.

If hired, you ll complete a Form I-9…