Retail Shortage Control - Part Time

Shortage Control Associate

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service.

As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, you will mitigate theft and create a safe and enjoyable shopping environment.

• Maintain a professional appearance, wear designated dress standards, radio, and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of surroundings.
• Greet every customer entering or exiting the store with a warm smile and a friendly greeting, promoting a sense of control and security.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Identify and report theft incidents and/or suspicious subjects to Manager on Duty.
• Provide support in training associates on shortage reduction programs and processes.
• Support store and field leadership by collaborating on theft prevention during store rallies.

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Ability to stand, walk and visually monitor store environment for extended periods.
• Ability to maintain confidentiality.
• Ability to review, analyze and comprehend business trends.
• Positive demeanor, strong posture and energetic greeting.
• Work in a fast‑paced, high‑pressure environment with disciplined decision making.
• Excellent communication with customers and co‑workers.
• Excellent leadership skills that foster productive business relationships.
• Flexible schedule, including nights, weekends and holidays.

• Excited to deliver great value to customers every day.
• Take pride and ownership in driving positive results for a team.
• Committed to treating colleagues and customers with respect.
• Believe in the power of diversity and inclusion.
• Want to participate in initiatives that positively impact the world.

You will enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates may be eligible for benefits including medical coverage, a 401(k) plan, up to 4 hours paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. Training and development opportunities are available.

Base Pay: $15 per hour (Regular Part‑Time).

10230 Mill Run Circle, Owings Mills, MD 21117.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.