Assistant Store Manager, Sales

Assistant Store Manager, Sales Full Time - Hanover, MD

As a Sales Assistant Manager at HEYDUDE you will have the opportunity to provide valuable experiences and deliver world‑class service to our consumers on a daily basis. In this role you will be responsible for opening and closing procedures, educating team members on product and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers growth opportunities and the chance to work with exceptional teammates and partners in the industry.

• Deliver outstanding service to our consumers using our V.I.B.E.S. service model
• Establish and nurture relationships with consumers, team members, and the community, demonstrating a passion for selling and finding innovative ways to engage with consumers
• Lead the store team in meeting and exceeding performance metrics, including sales, consumer service and charms
• Coordinate, delegate, prioritize and meet store deadlines and follow up on daily activities
• Contribute to creating an enjoyable team environment that encourages sharing of suggestions, ideas and concerns
• Learn and assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and maintaining cleanliness and recovery standards
• Adhere to HEYDUDE Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

• Must be 18 years or older
• 2–3 years of total retail experience, preferably with prior store leadership roles
• Proven leadership skills, with a drive to challenge, empower, and achieve team results
• Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners
• Valid driver’s license and clean driving record may be required
• Desire to succeed in a high growth, fast‑paced retail environment
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours
• The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Physical demands:
  • Ability to move merchandise with appropriate equipment to and from backroom and sales floor daily
  • Ability to place and arrange items on all shelves and racks daily
  • Ability to climb and descend ladders carrying merchandise daily
  • Ability to lift 30 pounds or more with assistance daily
  • Ability to be on your feet for at least 8 hours per shift and continuously move around all areas of the store daily
  • Ability to stand, walk, kneel, or balance for a duration of time daily
  • Ability to read instructions, reports, and information on computer/register screens and to key information into computer daily

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other classification protected by law.