Quality Assurance Supervisor

Quality Assurance Supervisor – Maola Local Dairies

$70,000 to $80,000

Monday to Friday

The Quality Assurance Supervisor is responsible for monitoring and advancing our food safety and quality programs. Throughout daily process checks and short- and long-term projects, the QA Supervisor ensures that all procedures meet regulatory compliance so our products are safe and of high quality for our consumers. This position also oversees daily lab functions, including employee development, safety, continuous improvement, data analysis, problem solving, and regulatory compliance.

• Supervise daily QA activities, including sampling, testing, and documentation for products.
• Ensure compliance with FDA, USDA, and other regulatory standards, as well as company policies and customer requirements.
• Maintain and enforce Current Good Manufacturing Practices (cGMP), Hazard Analysis and Critical Control Points (HACCP), and Food Safety Modernization Act (FSMA) guidelines.
• Monitor production processes to identify deviations and implement corrective actions.
• Conduct root cause analysis for quality issues and develop preventive measures.
• Collaborate with production and maintenance teams to ensure consistent product quality.
• Maintain accurate records of inspections, test results, and corrective actions.
• Prepare and present quality reports to management.
• Oversee calibration and maintenance of laboratory equipment.
• Train, mentor, and supervise QA technicians and staff.
• Schedule and manage QA team activities to ensure coverage across shifts.
• Promote a culture of continuous improvement and food safety awareness.

• Bachelor’s degree in Food Science, Dairy Science, Microbiology, or related field (or equivalent experience) is required.
• Minimum of 2 years of experience in quality assurance within the food, beverage, and pharmaceutical industry; dairy experience preferred.
• Minimum of 1 year in a supervisory quality role.
• Strong knowledge of HACCP, cGMP, FSMA, and regulatory compliance.
• Excellent analytical, problem-solving, and communication skills.
• Proficiency in Microsoft Office and quality management systems.

• Communication
  • Communicate clearly and effectively through multiple channels – oral, written, visual, and non‑verbal – ensuring our messages are understood and delivered appropriately, whether in‑person or digitally.
• Accountability
  • Take responsibility for actions and anticipate challenges before they arise.
  • Solve problems both within and outside of departments, proactively addressing issues as they occur.
• Customer Focused
  • Prioritize understanding and meeting both internal and external customer needs.
  • Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
• Initiative
  • Proactive in identifying opportunities and addressing potential threats.
  • Act independently and decisively, rather than waiting for situations to demand action.
• Problem‑Solving
  • Possess the ability to identify and address complex issues with minimal guidance.
  • Skilled at analyzing challenges and finding practical, effective solutions.
• Collaboration
  • Take responsibility for deliverables while also supporting others to ensure that collective goals are met.
  • Able to work harmoniously with others toward a common goal, recognizing and valuing each person’s contributions.

Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. Frequently required to stand and walk. Must be able to reach, bend, extend, and lift 50‑60 pounds.

• Work environment may require working in the cooler room with varying degrees of temperature and may include contact with water or dairy liquids.
• Exposed to a noise level of 90 decibels, generally moderate to high. Wet/slippery conditions.

Maola Local Dairies is a farmer‑owned cooperative sustainably producing a full suite of nutritious dairy products. Maola processes milk, cream, butter, and dry milk powders through our network of six dairy processing plants. With a keen eye on quality, freshness, and love for the environment, Maola delivers dairy products that are both nutritious and sustainable to our local communities. For more information, visit .

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time

Job function:
Quality Assurance

Industries:
Dairy Product Manufacturing