General Manager

General Manager

BJs Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We're a team built on purpose and opportunity. Join us and be part of something meaningful.

Working closely with the Club Manager, the Assistant Club Manager in Training (AMIT) is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that they directly manage. The AMIT role prepares individuals to assume one of three Assistant Club Manager positions:
Merchandising, Perishables, or Member Experience. The trainee will receive focused development and experience aligned to their designated track and will ultimately oversee the corresponding departments. Ensures consistent execution of policies and procedures, a positive member service experience, Grand Opening Look Daily (GOLD) standard club conditions, and provides overall leadership and direction within the club.

A key function of the AMIT role is the ability to develop talent, display leadership, and deliver results consistently. The AMIT leads audit compliance efforts, drives collaboration with Business Partners (BPs), and oversees onboarding, certification, and training to ensure food safety and operational excellence.

This role also serves as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts. A valid Serv Safe Food Safety Certification is required and must be maintained in good standing. May require yearly certification for a forklift license. In Florida, this role must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight.

The qualifier certification exam must be taken online with video. BJs covers any applicable cost associated and training.

• Know the business:
  Exhibit strong business acumen through strategic thinking and data‑driven decision‑making.
• Lead through change:
  Model leadership competencies and act as a champion for growth.
• Communicate effectively:
  Provide teams with the information, direction, and support needed to succeed.
• Build high‑performing teams:
  Foster collaboration, provide clear direction, and hold team members accountable.
• Deliver results:
  Set clear expectations, follow up consistently, and drive execution.
• Develops talent & team:
  Consistently fosters a culture of growth by actively developing team members through collaboration, coaching, and empowerment. Encourages continuous learning and creates opportunities for others to succeed.
• Display leadership:
  Demonstrates strong leadership by fostering trust, promoting open communication, and resolving conflicts constructively. Builds inclusive relationships that support a collaborative and respectful team environment.

• Teach, coach, & lead:
  Support team development through training, feedback, and on‑the‑job coaching. Ensuring learning takes place in the flow of work.
• Drive values‑based culture:
  Promote strategic thinking, ethical decision‑making, and inclusion.
• Create a safe and collaborative environment:
  Foster open communication and team trust.
• Recognize and retain top talent:
  Celebrate achievements and focus on career growth.

• Guarantee service excellence:
  Ensure GOLD Member Standards are met:
  Greet, Anticipate, Appreciate (GAA);
  Fast, Friendly, Full, Fresh, Clean.
• Monitor engagement levels:
  Observe Member engagement and department execution to ensure premium shopping experience.
• Resolve concerns:
  Support team in resolving Member issues and delivering satisfaction.

• Maintain club standards:
  Consistently Delivering GOLD Standards in your club.
• Raising the bar:
  Ensuring club is at plan or better for all Bottom Quartile core KPIs relevant to role.

• Cost discipline:
  Meet or exceed labor and supply plans for your club.
• Drive performance and profitability:
  Using…