M&M Controls BAS Support Specialist

We are looking for an inside person to interface daily with our existing customer base of automation contractors to help them: select, order, install, program and troubleshoot a full array of BAS Systems. The duties also include helping to train new customers on the products and processes required to be a successful BAS Contractor, and acting as a factory liaison for support issues.

• Presale support and application assistance.
• Product selection and system layout.
• Preparing quotes and processing orders.
• Procuring expediting and managing product deliveries.
• Post-sale installation and technical support.
• Assistance with integration to third party devices and existing network infrastructure.
• for ongoing service and troubleshooting.
• Manage software licensing and assisting with software installation.

• 5 years Building Automation System (BAS) experience
• Practical Bas programming knowledge
• HVAC systems and equipment knowledge
• Good communication and customer service skills
• Basic understanding of IP Network architecture
• Experience preferred with Honeywell Webs or JCI facility Explorer
• Excellent benefits package includes 401K, health, dental and vision coverage, disability insurance, profit sharing, vacation and sick leave

Equal Opportunity Employer / Drug Free Workplace