Webmaster​/Support Desk Technician

Clearance Requirement

• Must possess an active Top Secret/SCI clearance with an active polygraph
  . Both the clearance and polygraph need to be fully adjudicated. Interim clearances will not be accepted.
• U.S. citizenship is required to comply with government contracts.

Best Value Technology, Inc. (BVTI) is a service-disabled veteran-owned small business (SDVOSB) who is looking to identify a motivated, career and customer-oriented Webmaster/Support Desk Technician to join our team supporting our federal customer in the Intelligence Community. The ideal candidate will possess exceptional communication and interpersonal skills to maintain operational communication between the customer and the vendor community while providing support to ensure the continual integrity of the customer’s databases.

• Responsible for tracking the receipt of government-issued email releases, including news, revision and data calls, solicitation notifications, RFPs, RFIs, and Market Survey releases.
• Provide support to industry partners and government customers concerning issues and questions regarding basic application functions and processes.
• Assist industry partners and government customers with CD creation, duplication and distribution.
• Assist industry partners with the verification and creation of website and reading room account requests.
• Directly support the operations team with conferencing and events.
• Directly support the CSSO with tasks relating to personnel and facility security.
• Solicit advice in response to inquiries regarding acquisitions in the federal sector.
• Collect and present metrics to document operational activity.
• Maintain required certificates and accelerated accesses required to fulfill the position.
• Ability to learn a range of general acquisitions and agency policies and practices to help support and educate potential vendors in the federal acquisitions environment.

• Associate Degree preferred.
• 2+ years of administrative, customer service, or support desk experience.
• 1+ years of business management experience writing clear and concise reports, memorandum directives, letters, etc.
• Proficient in MS Office Suite and possess a willingness to learn other software programs as required.
• Excellent communication and interpersonal skills.

Financial: 401(k) retirement savings plan immediately vested with company match; company-paid life insurance, long-term and short-term disability.

Work-Life Balance: Paid Time Off (PTO), maternity/paternity leave, military reserve leave, company-paid federal holidays, health and wellness opportunities and events.

Employee

Incentives:

Flexible scheduling, employee referral program, corporate social events, and community projects.

Career Development Opportunities: The leadership and management teams promote work-related tuition reimbursement and certification programs to foster open communication and support employees in their personal and professional growth.

Health: Medical insurance, dental insurance with orthodontic coverage, vision insurance, and a Health Savings Account (HSA) with employer contribution.

The anticipated pay range for this position is $65,000.00 - $85,000.00 USD.

Salary Statement: The salary listed above serves as a general guideline; however, BVTI considers various factors when setting a base salary, including but not limited to the scope of responsibilities and the candidate’s experience, education, knowledge, skills, competencies, contractual requirements, and work location.

Application Statement: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

EEO Statement: BVTI is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment on any legally protected basis.