Field Service Technician

Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines client insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client’s requirements and span the services spectrum from Application Development/Maintenance, testing, Technology Consulting & staffing. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions.

It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition and vendor management services.

We strongly believe: "If something cannot be measured, it cannot be managed." TEKWISSEN™ measures all of these processes and applies corrective interventions to manage the quality process at its core.

We are an Equal Employment Opportunity Employer M/F/V/D

• 2015 - America’s Fastest Growing Company by
• 2015 – SPARK Fast Track Award from Ann Arbor SPARK
• 2015 - Honoree of Diversity Focused Company by Corp! Magazine
• 2014 - America’s Fastest Growing Company by
• 2014 - Michigan 50 Companies to Watch
• 2014 – Di Sci Tech  Award in Technology by Corp! Magazine
• 2014 - Di Sci Tech  TECHNOLOGY Company of the year by Corp! Magazine
• 2014 - SPARK Fast Track Award from Ann Arbor SPARK

• Enterprise Solutions
• Web Development
• Data Warehousing
• Systems Integration
• IT Security
• Storage Technologies
• Development and Delivery
• Business Intelligence
• Telecommunications
• Consulting and Planning
• Network design, Implementation & Administration

• Title: Desktop Support / Field Service Technician / Computer Driving Technician
• Location: Laurel, MD (We hire for many locations in the US)
• Type of Job: Long term Contract / Contract to Permanent

• Drive to various customer locations from the pickup parts location.
• Visit both business offices and residential sites to repair, troubleshoot, and perform break‑fix on computers, desktops, laptops, and printers.
• Use own vehicle to travel and provide service to customers.
• Work primarily with Dell products – prior experience is a plus.
• Travel within a radius of 50 to 70 miles from the pickup parts location.
• Maintain professional appearance and communication at all times.
• Be prepared for overtime work and extensive driving (up to 300 miles per week).

• A+ Certification is mandatory (training/expired status is also accepted).
• Dell or any other manufacturer certification is a plus.
• Good experience working on laptops and desktops.
• Experience with break/fix services.

• Once the job is offered you must undergo a background check process along with the driving record.
• You will complete Dell certification training (online) and obtain certifications – free of charge.
• Contract agreement will include terms and conditions of the company.
• Pay will be paid biweekly for approved hours.
• Mileage will be reimbursed – contact me to discuss details.
• Plan for a backup vehicle if your car breaks down.

• Standard pay rate with good mileage reimbursement.
• We are looking for commitment technicians who can be an asset to the company.
• Feedback is provided within 48 hours for every application.
• Provide your preferred contact times when submitting your profile.

Thanks & Regards,
Narendra Varma
Technical Recruiter