Mainframe Support

About Our Company

Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations.

This position is hybrid, located in Laurel, MD 20707. The hours are 3rd shift, from 6pm to 2am.

Delmock Technologies, Inc. is seeking a Mainframe and Infrastructure Support Specialist to be responsible for installing and maintaining software, monitoring performance, tuning systems, maintaining backups, implementing security, developing, and implementing storage strategies, troubleshooting, resolving problems, and working with other teams to ensure 24x7x365 mission-critical applications availability, reliability, and performance.

• Performs day-to-day backup, recovery, performance and tuning, monitoring of batch cycles, updating technical documentation, monitoring log files and error handling, problem determination and resolution, and deployment

• Communicates with and coordinates the effort of fellow team members to ensure the continuation and completion of work in progress from one shift to another

• Works in OS/390 mainframe multi-platform environment on an assigned and rotating shift, monitoring all peripheral equipment using JES2, MVS, and UNIX commands

• Prints high-volume user reports on specialized HP9000 laser printer

• Checks JCL for condition codes and notifies programmers when expected conditions are not met

• Logs problem entry reports

• Applies standard corrective procedures on equipment malfunction calls for immediate or delayed service when necessary

• Checks quality control, reviews, and checks flow of work in and out of center

• Assists in devising new procedures, forms, and diagrams

• Maintains record of all work performed on the turnover log

• Resolves difficult computer operation problems efficiently and effectively

• Maintains system integrity and notifies the supervisor of any irregularities

• Collects and reports performance data

• Reviews CA-7 to submit or modify JCL when required

• Analyzes, develops, and recommends production procedures

• Assembles job stream inputs, organizes them for submission to the computer and adjusts backlog to handle problem runs, special runs, system failures, etc.

• Review system message logs, identify incomplete jobs that did not process correctly, and initiate actions required to reprocess aborted or incorrect jobs

• Contact the supervisor if an emergency arises

• Provides technical guidance to less experienced technicians in their tasks

• Assists in maintaining the online communication network.

• C2M batch flow monitoring

• Bachelor’s degree in computer science, Information Technology, or other technical discipline

• Experience with Solaris and MVS platforms.

• Experience in fundamental system and database administration, tuning, and backup/recovery.

• Computer operations experience in ZOS mainframe environment with JES2, MVS CA-1 and CA-7 skills.

• Experience with working in a multi-platform environment.

• Experience with JCL.

• Advanced knowledge of components of z/OS operating system (MVS), CIS/TS, TSO, JES2, WL, and interaction. Diverse knowledge of multiple products including: IBM System software including; SMPE, HCD/IOD, JES2, VTAM, TCP/IP, TSO/ISPF, DFSORT, CICS/TS, SDSF, MF, WLM, OMEGAMON, Web Sphere MQ, Sub-Capacity Reporting Tool (SCRT); and OEM system software including; CA-Common Services, RIM, CAENF, CA-IDMS, CA-ACF2, CA-7, CA-11, CA-PANVALET, CA-TPX, CAMVS/OPS, CA-DOCCI, CA-1, CA-MIM, CA-Easytreive Plus, CA-JARS, Focus, FDR/A , View Direct/Document Direct, VPS, JSF, DIf, Quickref, Jobscan, Code[1]1 Plus, Mail Stream Plus MSP, EMC TIME FINDER

• Experience performing special database backups, restore, and refresh using FDR/A  software. Strong communication, analytical, and organizational skills. Able to install and integrate third-party software. Able to document troubleshoot problems and communicate with business and technical personnel at all levels. Able to manage multiple tasks simultaneously.

• The ability to pass a background check is required.

Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to top-ranking Federal and State Commissionaires project support teams.

At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI!

DTI is committed to hiring and maintaining a diverse workforce. We are an equal…