Digital Product Manager

Introduction

The National Academies of Sciences, Engineering, and Medicine value diversity in our members, volunteers, and staff and strive for a culture of inclusion in our workplace and activities. Convening a diverse community to exchange ideas and perspectives enhances the quality of our work and increases our relevance as advisers to the nation about the most complex issues facing the nation and the world.

Requisition Number: R0002644

Responsible for leading the digital product and platform strategy for PNAS and the NAS journal publishing program. Direct oversight and responsibility for online publishing technology platforms, as well as customer relationship systems and other products as assigned. This role supports other business units’ growth strategy and provides coordinated engagement and prioritization to deliver on strategic initiatives and infrastructure priorities.

• Contributes to the creation of a digital platforms strategy and drives alignment and implementation of that strategy across PNAS platforms, including PNAS.org, Journal Production System, and Salesforce.
• Provides guidance and consultation on digital strategy for PNAS Nexus journal hosting platform.
• Manages two or more staff members, overseeing and evaluating employee contribution, performance, and development.
• Supports relationships for successful implementation with vendors, developers and partners for digital platforms. Establishes and manages performance to policies, procedures, key performance indicators, and service level agreements and revises as appropriate.
• Incorporates User Experience Design methods and processes into product development process.
• Assists in motivating multiple groups consisting of management, editorial, production, and marketing to achieve the business and market goals.
• Defines deliverables, milestones and project objectives with full accountability for meeting all project deadlines with internal stakeholders and vendors.
• Drives project tasks to conclusion.
• Manages the long-term viability of PNAS online through regular customer feedback, ongoing bug/enhancement tracking, market innovations and requirements gathering.
• Communicates the status of projects with timely identification, tracking, and resolution of project issues.
• Manages product troubleshooting, resolution and ensure product quality assurance by reviewing new functionality, technology, partner integrations and bug fixes prior to deployment
• Performs competitive analysis and benchmarking as needed for industry best practices on content delivery and online technologies.
• Analyzes and implements key analytics and usage measures to understand the effectiveness and impact of the online platform.

• Related duties and special projects as assigned.

Required Knowledge, Skills, and Abilities: Excellent knowledge of publishing technology, industry trends, standards, and implementation of these technologies and their application. Proven track record in the responsibilities above and of driving product growth through innovation. Demonstrable communication, project management, problem solving, and quantitative analysis skills. Strong leadership, selling and influencing skills that achieve results at all levels of management. Experience in presenting and communicating key concepts and ideas across all areas of the organization.

Ability to undertake tasks broad in nature, requiring ingenuity and originality and to solve intellectual problems of appreciable complexity and variety. Ability to operate using appreciable latitude for independent judgment and action. Ability to work successfully in a team environment and to form and maintain effective teams. Ability to develop relationships with co-workers and employees in other National Academies' departments through effective communication.

Excellent communication skills with a proven ability to effectively interact with all levels of employees.

Minimum Education/Training Requirements: Bachelor s Degree in Business or related field, or equivalent knowledge.

Minimum Experience: Six years of related professional experience. Four to six years of experience in…