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IT Support Analyst — SLA & Ticket Management
Job in
Sparks Corner, Queen Anne's County, Maryland, USA
Listed on 2026-01-27
Listing for:
Financecolombia
Full Time
position Listed on 2026-01-27
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A leading IT staffing firm is seeking an experienced IT support technician in Sparks Corner, Maryland. The role involves independently resolving support tickets, coaching team members, and adhering to company procedures. Ideal candidates must possess strong troubleshooting skills in both Microsoft and MAC environments, be bilingual, and have at least 3 years of relevant experience. The company offers a comprehensive benefits package.
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