Computing; HPC Storage ; SA III; Government

Job Description:

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

The scope of this Contract requires specialized expertise in areas such as high-performance computing (HPC), automated processing systems, distributed software design, and secure hosting and networking solutions. The IT infrastructure consists of a mix of Linux, Windows, and UNIX. The environment includes a variety of network devices, server interconnections, mass storage solutions, and essential supporting infrastructure services. The services provided under this Contract support areas including HPC, infrastructure maintenance for HPC systems, networking, office automation, and the development of specialized software.

AT&T has an opening for a Principal High‑Performance Computing (HPC) Storage Support Administrator:
To support a large client‑based IT enterprise installation, configuration and networking of Linux and Windows based platforms. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

The System Administrators must provide Storage Support - the sustainment of the entire storage environment сделки two geographically dispersed locations, including support for a heterogeneous environment comprised of multi‑vendor high performance storage platforms, mass storage subsystems, fiber channel interconnection fabrics, and supporting software in a complex computing environment.

Proficient with the following (as specific position requires):
Provides support for implementation, troubleshooting and maintenance of IT systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day‑to‑day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification 마사지 diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers.

• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provide support to IT systems including day‑to‑day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning.
• Provide in‑depth experience in troubleshooting IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
• Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
• Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

TS/SCI with polygraph. (#ts/sci) (#polygraph)

B.S. in a technical discipline and 10 years’ experience as a System Administrator in programs and contracts of similar scope, type and complexity or 15 years’ experience in lieu of a degree.

• DoD 8570 IAT II level certification required

Our High‑Performance…