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IT Help Desk Associate — Launch Tech Support Career
Job in
Owings Mills, Baltimore City, Maryland, 21117, USA
Listed on 2026-01-13
Listing for:
SB & Company
Full Time
position Listed on 2026-01-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Location: Owings Mills
A consulting firm is seeking an IT Help Desk Specialist to provide technical assistance and support for hardware, software, and related issues. The ideal candidate should be customer-focused and proactive in problem-solving. Key responsibilities include troubleshooting, managing user accounts, documenting support interactions, and assisting with training on software. Candidates should hold a degree in IT or a related field and have experience in a help desk role within an accounting or professional services environment.
This position requires strong communication skills and a commitment to service excellence.
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Position Requirements
10+ Years
work experience
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